The foundation of building a successful business is
identifying the solution that solves someone’s problem. When that solution is a
game or a restaurant app, testing for value has it’s own challenges, but at
least the entrepreneur can go to a coffee shop and just ask random people if
they like the idea. Although that entrepreneur may be faced with a few
reflexive “no thank you’s” and perhaps some cold shoulders, eventually, someone will
likely take a few minutes away from checking Facebook to give feedback on their app idea.
Testing an idea in the healthcare space tends to be more
difficult than just randomly approaching people in a coffee shop unless it was a coffee shop exclusively serving hospital CIOs, insurance company CFOs, pharmacy regional sales
managers, or intubated patients. Additionally, health systems and payers in
particular, are very risk averse, making them even more difficult to convince
to give an unproven intervention a try.
So testing for healthcare market validation is an extremely challenging process, and this doesn't even take into account the
regulatory challenges associated with FDA approval.
Fortunately, there is a rapidly growing culture of
health-related incubators that are trying to address this problem. The
incubator invites a select set of entrepreneurs to receive mentorship from health experts to facilitate the creation of the next big health app.
As a participant in one of the premier health IT incubators, Rock Health, I have seen first
hand the benefits and limitations of such an approach to health care
innovation. I am very grateful for my experience at Rock Health and I believe
their recipe will produce successful healthcare companies. But the mix of heavy IT and startup guidance with a dash of healthcare mentorship makes for an
overly techy innovation gumbo that hasn't been adequately taste-tested against the sophisticated
palate of the health system consumer.
I propose inverting the recipe to have more of a healthcare
base with accents of tech and startup mentorship. Putting aside metaphors, I
propose building an incubator within the walls of a hospital and importing the
tech and startup expertise. Two clear benefits arise from this approach: 1) the
target market of patients, providers, and payers is accessible at the
entrepreneur's fingertips; and 2) it’s easier to teach a clinician to be an
entrepreneur that it is to teach an entrepreneur to be a clinician.
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